🪫 If your phone battery runs out, don’t worry. Once your bike is properly connected to the station, your journey ends automatically (sound of the beep as proof of the end of the path and the bike’s headlights (front and rear) go out).
Also, you have the option to switch the application to energy-saving mode by dragging up the navy blue insert at the bottom of your screen. You will no longer benefit from GPS navigation but you will keep your travel information as well as the battery level of the bike and the speed at which you ride. You can also lock the screen of your phone to save your battery that will not disconnect you from the bike.
⏳ Be aware that you have 5 minutes to pick up a bike after picking up the first bike; if the first bike is faulty, you need 5 minutes to report the problem on the app and return it for maintenance to pick up another one right after.
⏳ If the "ride" lasted more than 5 minutes, then you need to wait 30 minutes to pick up a bike.
❓ If you have not heard the beep at the end of the race, do not hesitate to contact us as soon as possible by phone at 04 91 65 89 55 or by email at levelo@ampmetropole.fr.